Terms & Conditions of Use
Effective Date: 2026-05-12
Last Updated: 2026-05-12
Welcome to Nutraware ("Nutraware", "we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of our mobile application, website, and related services, collectively referred to as the "Service". By downloading, accessing, or using the Service, you acknowledge that you have read and agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein. If you do not agree to these Terms, you must not use the Service.
1. Definitions
User / you – The individual using the Service.
Account – Your registered Nutraware profile.
Free Features – Functionalities available without payment.
Premium Subscription – Paid features or content available through subscription.
Exclusive Subscription – Paid features or content available through subscription.
Content – All text, images, data, videos, recipes, recommendations, or other material available on or through the Service.
User Content – Material you upload, post, or generate within the Service.
Nutraware Content – Content provided by Nutraware, excluding User Content.
AI Features – Functionalities using artificial intelligence or machine learning to generate insights, suggestions, or recommendations.
Health Data – Nutrition, activity, fitness, or biometric data accessed from your device or connected services, such as Apple HealthKit, Google Fit, Google Health, Samsung Health, or similar frameworks.
Agreement – These Terms, our Privacy Policy, and any other policies referenced in these Terms.
2. Eligibility and Account Registration
2.1 Age Requirement
You must be 18 years or older, or the age of majority in your jurisdiction, to create an account and use the Service.
2.2 Accuracy of Information
You agree to provide truthful, accurate, and up-to-date information during registration and to keep such information updated.
2.3 Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us immediately of any unauthorized use of your account.
2.4 Suspension or Termination
We may suspend or terminate your account if you violate these Terms, applicable law, or applicable Apple App Store, Google Play, or other relevant platform policies.
3. License and Permitted Use
3.1 Grant of License
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes in accordance with these Terms.
3.2 Prohibited Conduct
You must not:
a) reverse engineer, decompile, copy, modify, or attempt to extract the source code of the Service;
b) use the Service for unlawful, harmful, misleading, or improper purposes;
c) circumvent security features or interfere with other users' use of the Service;
d) upload content that infringes intellectual property rights, privacy rights, or other rights;
e) scrape, automate access to, or extract data from the Service without our written permission; or
f) use the Service to provide medical diagnosis, medical treatment, or other healthcare-related assessment.
3.3 Devices and Connectivity
You are responsible for any device, internet connection, and third-party fees necessary to use the Service.
4. Subscriptions, Trials, Payments, and Cancellation
4.1 Plans
The Service may offer free and paid subscriptions, including monthly or yearly subscriptions. Features, pricing, and availability may vary by plan and region.
4.2 In-App Purchases
Premium features, Exclusive features, and digital content are available exclusively through Apple In-App Purchase for iOS or Google Play Billing for Android. We do not offer alternative payment methods for digital services.
4.3 Trials
Free trials of the Service may be offered.
4.4 Auto-Renewal
Subscriptions renew automatically unless you cancel before the next billing date. Payment is charged in advance for the next subscription period.
4.5 Payments and Taxes
Payments are processed by Apple or Google according to their respective terms. Taxes, including VAT, may apply. Your billing relationship for in-app purchases is with the relevant platform.
4.6 Price Changes
Price changes may occur and will take effect at the next billing cycle. If you do not agree to a price change, you may cancel before renewal.
4.7 Cancellation
You may cancel your subscription at any time through your Apple ID or Google Play account settings. Cancellation takes effect at the end of the current billing cycle. Amounts already paid are generally non-refundable unless required by applicable law or platform rules.
4.8 Refunds
For Apple purchases, refunds must be requested directly from Apple through your App Store account. For Google Play purchases, refunds must be requested through Google Play's refund process. We cannot issue refunds for platform-handled transactions.
4.9 EU/EEA Right of Withdrawal
EU/EEA consumers may have the right to withdraw from a purchase within 14 days of purchase unless you explicitly chose to begin immediate access to digital content or digital services and acknowledged that the right of withdrawal would thereby be lost.
4.10 Non-Payment
We may restrict, suspend, or terminate access to Premium and Exclusive features if payment fails.
5. Content and Intellectual Property
5.1 Ownership
All Nutraware Content is owned by us or our licensors and is protected by applicable law, including intellectual property law.
5.2 User Content License
You retain ownership of your User Content. By uploading, posting, or generating User Content in the Service, you grant Nutraware a worldwide, royalty-free, transferable, sublicensable license to store, process, display, distribute, and otherwise use such User Content to the extent necessary to provide, operate, maintain, improve, and protect the Service.
5.3 Responsibility
You are responsible for ensuring that your User Content does not violate applicable law, these Terms, or any third-party rights.
5.4 Moderation
We may remove content that violates these Terms, applicable law, or our policies.
5.5 Disclaimer
The Service is intended for general wellness and nutrition support only. It is not intended for use in emergencies, clinical decision-making, diagnosis, treatment planning, eating disorder treatment, pregnancy-specific medical nutrition therapy, or management of medical conditions without professional supervision.
6. Health Disclaimer
6.1 Informational Only
The Service provides informational and educational guidance about nutrition, wellness, and lifestyle.
6.2 Not a Medical Device
The Service is not intended to diagnose, treat, cure, or prevent any disease and is not a substitute for professional medical advice. Always consult qualified healthcare professionals regarding medical questions.
6.3 Use at Your Own Risk
You use the Service at your own risk. This applies especially if you have chronic conditions, are pregnant or breastfeeding, have special dietary needs, or have other health-related circumstances.
6.4 No Provider Relationship
Your use of the Service does not create a doctor-patient, dietitian-client, nutritionist-client, or other healthcare or advisory relationship between you and Nutraware, its affiliates, partners, or contributors.
6.5 Responsibility for Decisions
You are solely responsible for your actions and decisions based on information provided by the Service, including any dietary, fitness, lifestyle, or other health-related changes.
7. Health Data Integration
7.1 Voluntary Connection
You may choose to connect Nutraware with Apple HealthKit, Google Fit, Google Health, Samsung Health, or similar mobile health frameworks.
7.2 Purpose Limitation
Health Data is used solely to provide core Service functionality, such as nutrition tracking, activity analytics, and goal management. Health Data is not used for marketing or advertising.
7.3 No Sale or Advertising
We do not sell, rent, or use Health Data for advertising or targeted marketing. We also do not share Health Data with third parties for advertising purposes.
7.4 Consent and Revocation
Access to Health Data is granted only with your explicit permission through system prompts or similar permission requests. You may revoke access at any time through your device settings.
7.5 Storage and Security
Health Data is stored securely and processed in compliance with GDPR, CCPA/CPRA where applicable, Apple HealthKit terms, and Google Play's Health and Sensitive Data policies.
7.6 Accuracy
You are responsible for ensuring the accuracy of the Health Data you provide or connect.
7.7 Third-Party Data Accuracy
We are not responsible for the accuracy, completeness, or availability of data supplied by external health or fitness services, such as Apple HealthKit or Google Fit. Errors in such data may affect Service outputs.
8. AI Features and Transparency
8.1 AI Use
Some features use AI or machine learning to analyze logs, photos, lifestyle data, or other information and generate insights, suggestions, or recommendations.
8.2 Limitations
AI-generated outputs may be inaccurate, incomplete, or misleading and should not replace professional judgment or advice.
8.3 EU AI Act and Google Play AI Policy
Where required, we disclose when a feature uses AI and provide appropriate information about the nature and limitations of AI-generated outputs. We maintain human oversight to train AI, reduce the risk of bias, and ensure that use is aligned with the purpose of the Service.
8.4 No Automated Decisions with Legal Effects
We do not engage in automated decision-making that has legal or similarly significant effects on you within the meaning of Article 22 of the GDPR.
8.5 Contact Regarding AI
AI-related inquiries may be sent to: info@nutraware.com.
9. Privacy and Data Protection – Summary
9.1 Privacy Policy
Our Privacy Policy describes the categories of personal data we process, the purposes of processing, legal bases, retention periods, recipients, international transfers, and your rights.
9.2 Rights
Under GDPR, UK GDPR, and other applicable data protection laws, you may have the right to access, correct, delete, restrict the processing of, object to the processing of, and receive your personal data in a structured format.
9.3 Transfers Outside the EU/EEA
Transfers of personal data outside the EU/EEA rely on Standard Contractual Clauses or other approved safeguards where required.
9.4 Health Data
Health Data accessed through device frameworks is processed only to provide Service features and is never sold or used for advertising.
9.5 Requests
You may contact info@nutraware.com to exercise your rights.
10. Google Play-Specific Disclosures
10.1 User Data Policy
Nutraware complies with Google Play's User Data, Health and Sensitive Data, and Generative AI disclosure requirements, including requirements for data minimization and secure transmission.
10.2 Account Deletion
You may request account deletion in-app or via info@nutraware.com. We will delete personal data and Health Data unless retention is legally required, such as for fraud prevention or compliance.
10.3 Sensitive Permissions
Camera, microphone, photos, and location, if used, are requested only for core Service features and are disclosed at the point of use. Permissions can be managed in your device settings.
11. Third-Party Services and Links
The Service may link to or integrate with third-party tools or services. We are not responsible for such third parties' terms, privacy practices, or content. Your use of third-party services is at your own risk.
12. Changes to the Service and Terms
We may update or modify features of the Service, including beta functionality. We will ensure that the Terms are available when you use the Service. Changes take effect when made available unless otherwise stated or required by applicable law. Material changes will be announced within the app or by email where legally required. Continued use of the Service after changed Terms have taken effect means that you accept the changed Terms.
13. Termination
You may delete your account at any time by contacting support at info@nutraware.com. We may suspend or terminate accounts for violations of these Terms, suspected fraud, abuse, or legal requirements.
Following termination, your license to use the Service ends. Provisions relating to intellectual property, liability, limitation of liability, and dispute resolution will survive to the extent relevant. Account deletion will result in the removal of your personal data, except where retention is legally required or permitted. We may retain limited data as required by law.
14. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
AI-generated outputs may contain inaccuracies, omissions, or bias. We make no guarantee that you will achieve specific health, nutrition, wellness, or lifestyle results. Any examples, progress indicators, or goals are illustrative only and may vary by user.
We do not guarantee that the Service will be uninterrupted, error-free, secure, free from defects, or always available. These disclaimers do not limit statutory rights under consumer law applicable in your jurisdiction.
15. Limitation of Liability
To the extent permitted by law, we are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of data, profits, or goodwill.
Our total liability for all claims during any 12-month period is limited to the amount you paid to us during that same period. Nothing in these Terms limits liability where such limitation is not permitted by law, including in cases of death, personal injury, or fraud.
Any claim arising out of or relating to the Service must be filed within one year after the event giving rise to the claim. Otherwise, the claim is permanently barred, except where a longer period is required by mandatory law.
16. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Nutraware, its affiliates, officers, employees, and licensors from any claims, damages, costs, or expenses arising out of:
a) your breach of these Terms;
b) your misuse of the Service; or
c) your violation of law or third-party rights.
This obligation does not apply to the extent caused by Nutraware's own negligence or where restricted by mandatory consumer law.
17. Export Controls and Sanctions
You may not use the Service if doing so would violate applicable export control or sanctions laws, including those of the EU, the United States, or any other relevant jurisdiction.
18. Governing Law and Dispute Resolution
18.1 EU/EEA
These Terms are governed by Swedish law. EU/EEA consumers may also have the right to contact their national consumer protection authority or an approved alternative dispute resolution body, where applicable. Mandatory consumer protections of your home country apply to the extent applicable. Unless mandatory law provides otherwise, disputes will be handled on an individual basis and not as part of a collective or representative action.
18.2 UK Consumers
These Terms are governed by Swedish law, without limiting any mandatory consumer rights available to you under UK law.
18.3 United States – Informal Resolution and Arbitration
If you live in the United States or bring a claim there, the following applies:
a) Informal Resolution
Before starting arbitration or going to court, you agree to first try to resolve any issue with us informally. Send an email describing your concern to info@nutraware.com with the subject line "Informal Resolution Request". We will try to settle the matter in good faith within 90 days of receiving it.
b) Binding Arbitration
If we cannot resolve the dispute within 90 days, it will be decided by binding arbitration administered by JAMS under its Consumer Arbitration Rules. The arbitration will be handled by one neutral arbitrator and may take place in your home county or by secure video call. You and Nutraware agree that disputes will be handled only on an individual basis and not as part of a class, collective, or representative action. The Federal Arbitration Act (FAA) governs this section and the enforcement of any arbitration award.
c) Exceptions
Either party may bring an individual claim in small claims court or seek injunctive relief in court for intellectual property matters.
d) Opt-Out Right
You may opt out of arbitration by emailing info@nutraware.com with the subject line "Arbitration Opt-Out" within 90 days of first accepting these Terms. Opting out will not affect the rest of your agreement with us.
18.4 Other Countries
Local mandatory consumer laws apply where required. Otherwise, Swedish law applies and disputes will be resolved by the courts of Stockholm, Sweden.
19. Copyright – DMCA for U.S. Users
If you believe that your copyrighted work is being infringed through the Service, you may contact us at info@nutraware.com and provide:
i) identification of the copyrighted work;
ii) the location of the allegedly infringing material;
iii) your contact information;
iv) a good-faith statement that you believe the use is not authorized; and
v) a statement under penalty of perjury that you are authorized to act on behalf of the rights holder.
20. Miscellaneous
Severability – If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in force.
No Waiver – Failure to enforce any right under these Terms does not constitute a waiver of that right.
Entire Agreement – These Terms and the Privacy Policy constitute the entire agreement between you and Nutraware regarding the Service.
Assignment – We may assign these Terms. You may not assign your rights or obligations under these Terms without our consent.
Language – The English version controls. Translations are provided for convenience only.
Force Majeure – We are not responsible for delays or failures caused by events beyond our reasonable control.
Regulatory Compliance – We operate in accordance with currently applicable laws and regulations. If any jurisdiction later imposes new requirements, we may modify, restrict, or discontinue certain features to maintain compliance without liability for such modification, restriction, or discontinuation.
Contact
Support: info@nutraware.com
Privacy: info@nutraware.com
AI: info@nutraware.com
Legal: info@nutraware.com